At ResMed, honesty and ethics are an everyday part of the job.
There’s no alternative to being ethical and having integrity. It’s the sine qua non – an indispensable element of any business.
“ResMed is committed to maintaining an effective compliance program in accordance with applicable laws, regulations and industry guidelines.
Our compliance program, established by our own Board of Directors in conjunction with ResMed Senior Management, provides employees with clear guidance, education and training so they can appropriately navigate in today’s increasingly complex healthcare environment.”
Jim Ellis | Chief Compliance Officer
Global Code of Business Conduct and Ethics
These standards are detailed in the ResMed Code of Business Conduct and Ethics. Our Global Code of Business Conduct and Ethics and other relevant policies and procedures apply to everyone who conducts business for ResMed and its operating companies.
ResMed Code of Business Conduct and Ethics in other languages: Español, 中文, 日本語, 한국어, Deutsch, Français, Malay, हिंदी.
Interactions with Health Care Professionals
ResMed has a policy on Interactions with Health Care Professionals, which provides specific guidance to our employees on acceptable practices for marketing to interacting with health care professionals. ResMed’s policy is consistent with the provisions outlined in the following medical device trade association code of ethics:
- AdvaMed Code of Ethics on Interactions with U.S. Health Care Professionals, published by the Advanced Medical Technology Association (“AdvaMed”)
- Code of Ethical Conduct for Interactions with Health Care Professionals, published by APACMed.
- MedTech Europe Code of Ethical Business Practice, published by MedTech Europe.
- Mecomed Code of Ethical Business Practice published by Mecomed
Ask a Question and Raise a Compliance Concern
Answering compliance questions and concerns is a top priority and we take these inquiries very seriously. The company will promptly investigate the matter and, where appropriate, take disciplinary action and implement measures to correct and prevent similar conduct.
- Corporate Compliance Office: Questions or concerns can be sent directly to the Corporate Compliance Office through the following email: EUcorporatecompliance@resmed.com.
- Ethics & Compliance Hotline: The Ethics Hotline is a tool through which individuals may report concerns of real or potential misconduct. It is available 24 hours a day, seven days a week, with translators on staff, if necessary. Where allowed by local law, you may choose to make an anonymous report. All information received through the Ethics Hotline will be kept confidential to the extent possible and permitted by law.
You may use the following methods to submit a report to the Ethics Hotline:
- File a report online by logging onto ethicspoint.com.
- Call the toll-free Ethics Hotline at:
| Country | Access Number |
| Belgium | Direct Access
From an outside line dial the direct access number for your location 0-800-100-10 At the English prompt dial 800-620-6934 |
| Czech Republic | International Toll-Free Service (ITFS)
From an outside line dial the ITFS number for your location 800-142-256 |
| Denmark | Direct Access
From an outside line dial the direct access number for your location 800-100-10 At the English prompt dial 800-620-6934 |
| France | Global Inbound Services (GIS)
From an outside line dial the GIS number for your location 0805-54-24-96 |
| Finland | Direct Access
From an outside line dial the direct access number for your location 0800 418643 At the English prompt dial 800-620-6934 |
| Germany | Global Inbound Services (GIS)
From an outside line dial the GIS number for your location 0800-7243503 |
| Greece | Direct Access
From an outside line dial the direct access number for your location 00-800-1311 At the English prompt dial 800-620-6934 |
| Italy | Direct Access
From an outside line dial the direct access number for your location 800-172-444 At the English prompt dial 800-620-6934 |
| Ireland | Direct Access
From an outside line dial the direct access number for your location 00-800-222-55288 (UIFN) / 1-800-550-000 At the English prompt dial 800-620-6934 |
| Netherlands | Direct Access
From an outside line dial the direct access number for your location 0800-022-9111 At the English prompt dial 800-620-6934 |
| Norway | Direct Access
From an outside line dial the direct access number for your location 800-190-11 / 800-199-11 (US Military Bases) At the English prompt dial 800-620-6934 |
| Poland | Direct Access
From an outside line dial the direct access number for your location 0-0-800-111-1111 At the English prompt dial 800-620-6934 |
| Portugal | Direct Access
From an outside line dial the direct access number for your location 800-800-128 At the English prompt dial 800-620-6934 |
| South Africa | Direct Access
From an outside line dial the direct access number for your location 0-800-99-0123 At the English prompt dial 800-620-6934 |
| Spain | Direct Access
From an outside line dial the direct access number for your location 900-99-0011 At the English prompt dial 800-620-6934 |
| Sweden | Direct Access
From an outside line dial the direct access number for your location 020-799-111 At the English prompt dial 800-620-6934 |
| Switzerland | Direct Access
From an outside line dial the direct access number for your location 0-800-890011 At the English prompt dial 800-620-6934 |
| Ukraine | Direct Access
From an outside line dial the direct access number for your location 0-800-502-886 At the English prompt dial 800-620-6934 |
| United Arab Emirates | Direct Access
From an outside line dial the direct access number for your location 8000-021 / 8000-555-66 (du) / 8000-061 (Military-USO and cellular) At the English prompt dial 800-620-6934 |
| United Kingdom | Direct Access
From an outside line dial the direct access number for your location 0-800-89-0011 At the English prompt dial 800-620-6934 |
Disclosures
Depending on the country we are operating from, we disclose our interactions with Healthcare professionals and Organizations to comply with local requirements.
ResMed Global Third-Party Code of Conduct
ResMed is dedicated to conducting its business with the highest standards of business ethics. Our Global Third Party Code of Conduct sets forth ResMed’s expectations for distributors, business partners, suppliers, advisors and other third parties registering, promoting, selling, and marketing ResMed products and services or otherwise interacting with Government Officials, Health Care Professionals or others to or for ResMed.
ResMed Third Party Code of Conduct in other languages: Español, 中文, 日本語, 한국어, Deutsch, Français, Malay, हिंदी, Italian.